I agree that this example should go in the letter, it IS moving , Caz is right and explains the bad taste it left in your mouth and it was cos it was left to build up. I don't think these ppl realize how much time and effort some fans go to and also how they feel guilty for dragging ppl along in the hope of letting them share an amazing Mika experience, so when it all goes so horribly wrong THEY feel guilty as well as disappointed and frustrated themselves.
We all react to things differently, I would have felt guilty and depressed if it was me, but some ppl feel angry and some of us go through a whole spectrum of emotions.